Dear Lee,
Firstly, apologies it has taken so long for us to write to you – we have been busy decorating and
personalising the wonderful space you and the team at Park Lofts created for us! Our delay in
writing is useful however, in the sense it means this letter is based not only on seeing the space
you all built us, but having lived in it and enjoyed it for the last few months, we can comment
properly on the impact it has had for us.
Undertaking any building work is inevitably stressful and as you know we have done a number of projects with other builders so we’ve had our fair share of this! That said, despite the major work you carried out for us, the stress genuinely was minimal. We were both amazed at theconscientiousness of the whole team; not only could we set our watches by you throughout the week, but you worked on Saturdays when you needed to, ensuring you kept on schedule andyou even battled the snow to be here when most of the city stayed in bed!
The team were approachable and polite and it was very easy having you around. We didn’t see a
great deal of you – even your kettle was kept in the loft! You were tidy and organised, allowing us
to just come home from work and be a family – not clean up after you! You have set a high
standard for any future contractors!
The space you have created is beyond our expectations – it is truly our tranquility in the sky. You really listened to our brief and our ideas and helped us translate them in to a workable design. At the end of 2012 we were a growing family bursting out of our home; now we have more space togrow in to; a beautiful en-suite bedroom and more storage than I know what to do with! Plus theadded bonus of a stunning office space that seems to be a talking point for all who have visitedand very much a social space too.
As you know, living in a Victorian house I was worried about bolting a ‘new build box’ on the top of it and it always feeling disjointed – we needn’t have worried; your craftsmanship was truly outstanding, right down to the finest of details. The flow of our home is probably better than it was before and it looks like it was built this way, which is perfect. Your professional & passionate approach extended beyond the loft and all of the finishing touches applied throughout the house have finally made this labour of love feel finished.
Thank you from all of us for making our house into such a wonderful home – one we can
continue to grow in and enjoy for many years to come. We wouldn’t hesitate to recommend you
(in fact we already have!), and we are happy for any prospective clients to view your work here.
We are completely satisfied with the work & happy we chose Park Lofts.
Many thanks to you, Steve, Adrian and all of the other contractors you brought in,
we are truly delighted!
Best wishes
Chris, Charlie and James
Horfield / Bristol